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Quality Policy

Quality Management is our core business process focus. We work to ISO 9001 standards and also integrate our Quality philosophy into our company culture.


Business Mission

To Build

  • An Enthused, Knowledgeable, Motivated, Learning, Company Culture
  • A selected portfolio of World Class Leading Products and Services.
  • An ever growing Company involved in the Global Business Community.

Dedicated to

  • To plan and manage the company to provide the profit required to ensure:
  • Constantly Meeting and Exceeding Customer Requirements
  • Maintaining a clear Competitive Edge over our competitors.

Our Business Aims

  • The Continuous Improvement of Services and Products.
  • Constantly Meeting and Exceeding Customer Requirements
  • Development of our Team through Opportunities, Experiences, Training and Encouragement of Personal Growth.

Quality Policy

A Quality Management System (QMS) has been identified as a key priority to assist in the achievement of Cytrack Intelligence Systems business objectives. As a consequence, Cytrack Intelligence Systems is implementing the following key initiatives:

  • Fostering a “quality culture” within Cytrack Intelligence Systems focusing on systematic approach, continuous improvement and client focus;
  • Increased opportunities for key stakeholders to provide feedback concerning debt recovery; and
  • Growing its network of business relationships. In order to reach these goals, Cytrack Intelligence Systems has set the following corporate quality objectives:
  • To implement a quality system which forms a practical basis for Cytrack Intelligence Systems to achieve its quality objectives and meets the requirements of ISO 9001:2008;
  • To achieve and maintain certification to that standard;
  • To periodically review compliance and progress against quality objectives and make improvements when practicable; and
  • To provide basic quality management training to all Cytrack Intelligence Systems personnel within one year and ensure that new staff are inducted into the QMS.

Cytrack Intelligence Systems recognises that Quality is the responsibility of each employee. In order for Cytrack Intelligence Systems to achieve its organisational Quality objectives, it will ensure that all staff are made aware of the company commitment to Quality as part of their induction.

1.01PO Quality Policy v1 28th June 2010


Nick Milan MBA
Managing Director
CyTrack® Intelligence Systems


© 2014 CyTrack Intelligence Systems