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Content
Highlights and Events
As available, this site will be updated with archived details of Press Releases, Events Shows present and Product Information Updates.
September 2010 - CyTrack exhibiting at the Microsoft Australia Partner Conference Gold Coast - Stand TBA
CyTrack is exhibiting at the Microsoft Annual Partner Conference this year once again held in our hometown the Gold Coast ! This year's APC can give you everything you need to help increase your sales, profit from the cloud and build your network. It'll also include Microsoft's roadmap to help you plan for FY11, and the latest products and innovations fresh from the US.
CyTrack will be showing a wide range of exciting new releases this year ! Come and see our CyQ Unified Queue for Call Centres including integration with Twitter! Our CyLive IVR and business communications process designer will be featured with integration to Office Communications Server! Our new CyReport Business Intelligence Solution featuring its new architecture in SQL Reporting Services and using Web Client and also new features including subscription and scheduling of reports, integrated voice recording search and replay, the CyReport Business Intelligence Dashboard and Alert Management tool and of course CyDesk with its wide range of CRM and Telephony integration features.
July 2010 - CyTrack opens in UK
CyTrack opened its Europe operations
based from UK on
1st
July 2010. Scott Elder previously the
Sales Manager of Capstan Communications the distributor of LG-Nortel in
UK, has joined CyTrack as the General Manager of UK/Europe and brings a
wealth of experience in the telephony industry. Nick Milan, Managing
Director of CyTrack says “ Our business in UK has been ramping up since we
first started there with our distributor Capstan and we are also now
growing opportunities in European centres such as Denmark, Ireland and
Cyprus, Switzerland, France and Germany. Our UK office and presence
for Europe will assist our growth in these markets”.
May 2010 - CyTrack CyReport & CyDesk Gain Windows 7 Certificate
CyTrack CyReport™ & CyDesk™ have received Windows 7 Certification.
CyTrack is very excited to support the latest platform from Microsoft
which has been widely accepted by the market. Getting our produts
certified shows our level of competency and continuous support on
Microsoft and its range of products.
Apr 2010 - CyTrack exhibiting at the Convergence - Atlanta GA
CyTrack is exhibiting at the Convergence 2010 April 24-27 in Atlanta, GA ! So we will be showing our new CyReport Business Intelligence Solution featuring its new architecture in SQL Reporting Services and using Web Client and also new features including subscription and scheduling of reports, integrated voice recording search and replay, the CyReport Business Intelligence Dashboard and Alert Management tool and finally the CyQ Unified Queue for Call Centres !
Apr 2010 - CyTrack expands presence in NZ
CyTrack is building on success in the NZ market by increasing their presence in New Zealand based from Auckland, with the appointment of Dan Vedder as NZ Business Manager. Nick Milan, Managing Director of CyTrack said “We have been really excited about the success and partnerships we have built up in New Zealand and the level of business opportunities we are working on. Dan’s appointment takes us to the next level to engage with our clients and partners better and increase awareness of our solutions and services”.
Sep 2009 - CyTrack & Microsoft builds
relationships for Call Centres !
Following their successful involvement as an exhibitor at the recent Microsoft Worldwide Conference 09 held in New Orleans, CyTrack Technologies is announcing today a business partnership with Microsoft to build closer relationships with CyTrack Telephony partners and Microsoft Dynamics Partners in the APAC region.
Adrian Johnston, General Manager for Microsoft Dynamics Asia Pacific based out of Singapore, comments “ CyTrack has a long history in Call Centre solutions developed on the Microsoft platform that enable our Dynamics partners to engage in partnership business solutions with Telephony channel specialists. We support this relationship with CyTrack and their product suite to enable great solutions for our customers on the Dynamics CRM platform and will be running a series of initiatives with CyTrack in key APAC regions with our partners to build awareness and education. ”
Nick Milan, Managing Director of CyTrack responded “Combing the power of Microsoft Dynamics CRM integrated via our range of Call Centre and Unified Communications suite products with our partners Telephony platforms provides powerful solutions supported by partnered experts in their respective fields. In this way customers are receiving the best advice and best components in a joint solution”
Sep 2009 - CyTrack
exhibiting at the Microsoft Australia Partner Conference
- Gold Coast
- Stand #6
CyTrack is exhibiting once again at the Microsoft Annual Partner Conference this year held in our hometown the Gold Coast ! We will be building on our show plan from the WorldWide Conference in New Orleans. So we will be showing our new CyReport Business Intelligence Solution featuring its new architecture in SQL Reporting Services and using Web Client and also new features including subscription and scheduling of reports, integrated voice recording search and replay, the CyReport Business Intelligence Dashboard and Alert Management tool and finally the CyQ Unified Queue for Call Centres !
Aug 2009 - Distribution Central Unifies with CyTrack !
"Distribution Central provides a range of leading data technology solutions that are complemented by Unity Systems’ voice portfolio including Avaya and Alcatel-Lucent. We recognise the importance that the CyTrack solutions play in integrating voice technology with data technology to provide business benefits and efficiencies,” said Nick Verykios, Sales & Marketing Director, Distribution Central.
Read the full press release here
Press Coverage from links below
Jul 2009 - CyTrack exhibiting at the
Microsoft World Wide partner Conference -
New Orleans - Stand 808
The Microsoft Worldwide Partner Conference (WPC) is an annual gathering that provides the partner community with a forum to learn about the latest Microsoft programs, strategies, and cutting-edge technologies. Connect with thousands of decision-making partners and Microsoft executives — and prepare to take advantage of new business opportunities, innovative solutions, and overall new business development strategies. Everything you need to succeed in an ever-changing economy
Previous News & Archives
CyTrack Partner Training Programs
We provide a range of training programs suited to our Partners and
skills-transfer our own Project Management and Installation Programs -
complete optionally with all our own quality documentation.
CyTrack Partner Technical Training Programs
All our products are supported and we have developed each course with two Phases:
- Phase 1 - Usually 1-2 hours max per product suite and designed for installation
technicians who will be trained to a level to attend site and install
CyTrack Products, test that the PABX integration and/or initial
installation is complete and leave the installation ready for
configuration and training by a Phase 2 Approved Specialist.
- Phase 2 - Usually 4 hours + per product suite and will train partner installation specialists in all features of CyTrack Product Ranges for full configuration and administrational skills including train the trainer levels for product hand over to the client.
- Phase 3 - 1-2 Hours focussing on Troubleshooting and First Level Support details.
CyTrack Partner Sales Training
Course
Attended our CyTrack Sales Partner Training ?
1. Please provide us as much details on your organisation as you can from our Partner Application Process Web Link so that we have all your details for future communications and planning - and that we update you as we progress. We can then also provide you access to the Partner Web Ste containing our Education Centre.
2. Once you receive your Partner Web Access - go to the Educations Centre at the following Link - Education Centre.
3. Access the Sales Partner Completion Page from the link at the bottom of the Education Centre and work through the brief questionnaire.
4. We will ship you the CyTrack Sales Kit within 7 working days.
Further Reference on CyTrack
Corporate Overview
An overview of CyTrack Telecommunications and our Product Ranges.Join our Team
We are always on the outlook for keen motivated persons who lead the field. Read an overview of our company values and cultureQuality Policy
Quality Management is our core business process focus. We work to ISO 9001 standards - further details available hereCorporate Information
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