Highlights and Events
As available, this site will be updated with archived details of Press Releases, Events Shows present and Product Information Updates.
Aug 2008 CyTrack exhibitor and sponsor at the Australia Partner
Conference held at Port Douglas

Coming soon ! CyTrack is adding SMS functionality to all modules
with additional features available on release to all CyTrack present and new
users at no extra charge ! To activate, just contact CyTrack and sign
up for our SMS Gateway service with competitive rates and addd SMS
capability to all your business processes !
-
SMS using CyDesk to and from your colleague CyDesk users and CRM and
Outlook contacts
- SMS from CyReport on certain report
conditions or alerts
- SMS to CyQ customers can SMS to be put in a
queue for a call-back
- SMS Campaigns - use CyCall to send bulk SMS
to your customers and prospects
- SMS IVR - Use CyLive with SMS to confirm
transactions or return passwords and account information
- SMS Anyone from Everyone Anyhow
CyTrack SMS is schedules for release 01 Aug 08 -
contact sales for more details
May 20th 2008 CyTrack Exhibits at CeBIT Australia 2008 as a Consensus
Winner
May 2008 saw CyTrack invited to an honoured section in Austrades Export
Alley as a Consensus Awards winner. The show was a great success with
many of our clients and partners visiting us on the stand as well as many
new potential business opportunities being revealed.

APR 08 - CyTrack Launch Asia Office in May 08
I
am most excited to update our Asia partners with our imminent plans to open
our Asia Support hub office to be based in Jakarta, Indonesia in May 2008
and our specially formed team for Asia Support and Business Development.
www.cytrack.asia
Farley Kang - Director Technical Services
South Asia
B.Sc Information Technology Curtin University of Technology, Perth,
Australia
MTM (Technology Management) University of NSW, Sydney, Australia
fkang@cytrack.com
Farley has been appointed as Director Technical Services South Asia.
Farley has been employed with CyTrack since 2005 as a key technical support
and services member of the team. Farley will be relocating to Jakarta
and will be responsible for management of Business Development and our Technical Services team for SE
Asia with the following services provided locally for our Asian partners:
- Local Pre-Sales Technical Support
- Local Project Management, Deployment and
Training Services
- Local After Sales Technical Support and
Liaison
- Local Sales and Technical Training
Centre
FEB 08 - CyTrack Launch in Thailand with LG-Nortel Thailand
CyTrack announces our latest International Partner LNSC (LG-Nortel
Thailand) based in Bangkok. "We are very excited about the market in
Thailand and the opportunities we see for our products and solutions
integrated with the LG-Nortel platform in the Kingdom" says Nick Milan
Managing Director of CyTrack.
Jan 08 - CyTrack accredited as Microsoft Gold
Certified Partner
Jan 2008 - CyTrack are proud to have gained
accreditation as a Gold Certified Microsoft Partner for ISV/Software
Solutions.
Nov 07 - CyTrack Exhibitor at Bangkok ICT Expo Thailand
CyTrack exhibited live at the Bangkok International ICT Expo - Nov 16- 20 -
Challenger Halls 2-3, IMPACT Exhibition and Convention Centre, Muang
Thong Thani, Bangkok, Thailand.
Oct 07 - CyTrack Sponsor at LG-Nortel Global Conference Thailand
CyTrack was a invited sponsor and presenter at the Oct 07 LG-Nortel
Global Distributor Conference, with the theme of 'Share the Spirit' held at
Koh Samui Thailand. The event was an outstanding success with over 20
countries represented. LG-Nortel's Distributor for Australia, Aria
Communications took the prize of distributor of the year.
Oct 07 - CyTrack Exhibiting at Microsoft Convergence 2007 - Copenhagen
Copenhagen
23–25 October 2007 was the site for Microsoft Convergence 2007 .
CyTrack were present as a sponsor and exhibitor. We were very excited
about the huge amount of interest in our solutions for Microsoft integration
and at the event launched our new applications for integration with 'Titan'
the latest version of Microsoft Dynamics CRM.
CyDesk™ achieves Windows Vista
certification - Aug 07
Aug 07 CyDesk™ has received Windows Vista Certification. "We have
been very pleased with the process which has included a complete update of
all our development environment to the latest Visual Team Studios 2005" said
Mark Hammans R&D Manager.

Aug 07 - CyTrack Exhibiting at Microsoft ANZ Partner Conference 2007
Once again magnificent Hamilton Island hosts the biggest Microsoft business
event for Partners. While learning about the future vision of Microsoft take
the opportunity to see the range of CyTrack Solutions integrated with
Microsoft Applications and Microsoft CRM working live on a connected CTI
enabled telephone system.
CyDesk™ is the new CyPhone™
Previously called CyPhone™ CyDesk™ is the new CyPhone™ ! CyDesk™ has evolved - CyDesk™ is not just a softphone, CyDesk™ is your personal desktop link to all your communications, the new evolution of CyPhone™ is called CyDesk™. Some of our materials are still in transition so please be aware references in materials still not updated to CyPhone™ are now CyDesk™
Capstan Communications congratulates CyTrack on Consensus Awards with UK
Launch
Capstan Communications
UK, recently appointed as CyTrack Technologies exclusive UK Distributor,
congratulates CyTrack on winning the coveted Consensus Software Award 2007
with their Business Communications suite of software.
Read more ....
MAR 07 - CyTrack wins Consensus ANZ Software Awards 2007 !
CyTrack announced winner
of Consensus Awards 2007 the only independently judged Awards for
Australia and New Zealand
- sponsored by Microsoft
and IBM !

The Consensus Software Awards are the only independently judged Awards
for Australian and New Zealand designed and developed software. Each year
Consensus invite some of Australia and New Zealand's most respected
industry professionals to join our judging panels. By applying the
pre-defined judging criteria the panels award recommendations each year
based on merit where the best rise to the top. The Awards are recognised and
endorsed by government and leading industry bodies. Winners and finalists
benefit from industry and general media exposure throughout the competition
and are invited to use the 'Endorsed by Consensus' certification scheme to
further promote the quality of the product or service.
Letter from John Howard Prime
Minister Australia 2007
MAR 07 - CyTrack launches European Distributors at CEBIT 2007 Hannover Germany
CyTrack launches into UK and Ireland markets at CeBIT 2007 awarding
distribution of our product ranges and services to engage with our
international partners in UK and Ireland.
Capstan Communications a UK company based
in Horsham, West Sussex, UK
GoldStar Telecommunications (Irl) Ltd a
company based in Cork, Ireland.
MAR 07 - CyTrack Exhibits at CEBIT 2007 Hannover Germany
CeBIT
is the world's largest trade fair showcasing digital IT and
telecommunications solutions for home and work environments. The key
target groups are users from industry, the wholesale/retail sector,
skilled trades, banks, the services sector, government agencies, science
and all users passionate about technology.
CyTrack exhibited all our products at the LG-Nortel
stand at CeBIT Hannover 2007
OCT 06 - CyTrack Exhibits at Microsoft Convergence 2006 EMEA
CyTrack recently
exhibited at Convergence 2006 EMEA - the best place to learn how Microsoft
Dynamics can benefit your business; and an unprecedented opportunity to meet
with over 2000 of the key decision makers in the sphere of business
management solutions.
It was held in Germany, 6–8 November 2006 at the International Congress
Centre Munich.
MAY 06 - CyTrack Exhibiting at Microsoft ANZ Partner
Conference 2006
Join us on magnificent Hamilton Island for the biggest Microsoft business
event for Partners. While learning about the future vision of Microsoft take
the opportunity to see the range of CyTrack Solutions integrated with
Microsoft Applications and Microsoft CRM working live on a connected CTI
enabled telephone system. For more details on The Microsoft ANZ
Partner Conference
click here.
Nov 2005 - CyTrack at Sage Evolve Conference
Evolve 2005, is Sage Australia's inaugural partner conference
bringing together all the Sage operating companies in Australia and
New Zealand including Sage ACCPAC, Sage ACT, Sage Handisoft, Sage
MicrOpay, Sage Pastel and Sage Timberline.
For the first time ever, business partners of the Sage Group of Companies
in Australia, New Zealand, Fiji & PNG can come together under the one roof
to develop new skills, learn about new and exciting products while getting
the opportunity to network with one another. In addition, Evolve 2005 allows
the Sage Group of Companies to showcase the many benefits that our diverse
product range has to offer. With the benefit of local understanding and
insight, Sage provides software and services that are relevant, practical
and useful for the demands of today's business environment. These include
accounting, payroll and HR, CRM, tax practice and fixed asset management
software, as well as a range of specialist applications for manufacturing
and distribution, construction, real estate, accounting and not-for-profit
organisations.
Maximizer chooses CyTrack for Telephony
Integration
Maximizing Customer’s CRM with integrated Telephony!
International award
winning company, Maximizer Software Pty Ltd™, one of the original
founders in Customer Relationship Management and Contact Management
software, announce a new partnership with established telephony and
call centre business communications software specialists, CyTrack®
Technologies Ltd.
“CyTrack Technologies
solutions are well suited to our customer base, providing high
value, cost effective integrating solutions designed specifically
for the convergence of telecommunications and Maximizer. The
addition of CyTrack Technologies solutions strengthens and expands
the available solutions though our global Technology Alliance
Program, which gives our customers access to highly knowledgeable
and quality service providers ready to respond to a diversity of
needs” says Managing Director of Maximizer Australia, Mr Frank Hung.
Press Release
CyTrack Releasing CyDesk™.NET in Q3
2005
CyDesk.NET is the first product from CyTrack Communications to be built using Microsoft’s latest technology, Microsoft .NET©.
Why did we switch to this new platform? There are two main reasons:
1. Microsoft sees this strategy as the future. CEO Steve Balmer has said that they are “betting the company” on it. As such, Microsoft will devote most of its future research and innovation to it. While the existing technologies work now, they will be increasingly cut off from future advances as Microsoft concentrates on the new platform.
2. As well as providing a pathway to the future, hitching ourselves to .NET also has more immediate benefits.
- Reliability – .NET handles many of the issues that have traditionally added instability to software. For example, however well a program is written it can still lose memory and Windows resources, and with existing technology it is impossible to reclaim them. This can cause the process to run progressively slower as it juggles ever fewer resources. .NET gets round this by directly managing these resources, releasing them automatically when required.
- Portability – .NET applications run in their own virtual machine (the “.NET Framework”), isolating those applications from the underlying operating system. This eliminates the problems associated with upgrading to new versions of Windows, or other changes to the PC environment, such as installing new 3rd party software.
It will also ease transition of applications from desktop PCs onto other devices, such as personal digital assistants (PDAs) and mobile phones. Any device-specific differences will be confined to the version of .NET running on that device, minimising or removing the need to specialise an application for a particular host.
- Performance – Existing software is
pre-compiled into an immutable executable before being deployed. This
means that the entire source must be compiled and loaded into memory at
run-time, even those parts of the application that will never be used. The
.NET Framework compiles at run-time, using “just-in-time” compiling. Code
that is not used will never be activated. This minimalist approach
improves performance by reducing the resources needed by an application,
and in doing so, leaves more for other processes.
- Simplified deployment – Different
versions of .NET-based software can run simultaneously on the same
machine. Each application is ‘signed’ with the version of .NET with which
it was built. This prevents the problems associated with synchronising
applications with their attendant DLLs (“DLL hell”). Applications can even
be upgraded while running. Less use is made of the Windows Registry when
installing .NET software.
- Security – The .NET Framework can collect evidence about the origin and author of an application. The .NET Framework run-time environment can then combine that evidence with administrator-set or default security policies to make fine-grained decisions about whether to run that application or enable it to access a particular resource. It can even "negotiate" with the application, for example, denying it the permission to write to a protected directory and enabling the application to choose whether it will run, given that it has been denied that permission.
Product Overview
If you are an existing or new Client or Business Partner, and would like
further information on CyDesk.NET please don't hesitate to contact us.
CyTrack Partner Training Programs
We provide a range of training programs suited to our Partners and skills-transfer our own Project Management and Installation Programs - complete optionally with all our own quality documentation.
CyTrack Partner Technical
Training Programs
All our products are supported and we have developed each course with two Phases:
- Phase 1 - Usually 1-2 hours max per product suite and designed for installation technicians who will be trained to a level to attend site and install CyTrack Products, test that the PABX integration and/or initial installation is complete and leave the installation ready for configuration and training by a Phase 2 Approved Specialist.
- Phase 2 - Usually 4 hours + per product suite and will train partner installation specialists in all features of CyTrack Product Ranges for full configuration and administrational skills including train the trainer levels for product hand over to the client.
- Phase 3 - 1-2 Hours focussing on Troubleshooting and First Level Support
details.
For full details, schedules, locations and pricing - please contact our Partner & Client Services Team
CyTrack Partner Sales Training Course
Attended our CyTrack Sales Partner Training ?
1. Please provide us as much details on your organisation
as you can from our Partner Application Process
Web Link so that we have all your details for future communications and
planning - and that we update you as we progress. We can then also provide
you access to the Partner Web Ste containing our Education Centre.
2. Once you receive your Partner Web Access - go to the
Educations Centre at the following Link
- Education Centre.
3. Access the Sales Partner Completion Page from the link
at the bottom of the Education Centre and work through the brief
questionnaire.
4. We will ship you the CyTrack Sales Kit within 7
working days.
Further Reference on CyTrack
An overview of CyTrack Telecommunications and our Product Ranges.
We are always on the outlook for keen motivated persons who lead the field. Read an overview of our company values and culture
Quality Management is our core business process focus. We work to ISO 9001 standards - further details available here
|