Contents

• Overview
• Benefits
• Functionality
• Features
• Further Reference

Products and Solutions

Overview

Provide your customers with superlative service by enabling Web Chat Instant Messaging and link your web site to your sales and support teams !

CyTrack® CyChat™ The CyTrack Web-Chat Instant Messaging module !  Offer your customers and partners an easy way to get instant access to your team via Web-Chat Instant Messaging.  CyChat can be sold stand-alone and integrate with your customer database or CRM for enhancing Web Chat into your customer service mix, and/or integrated with our CyQ for agent Multi-Media Call Centre functionality.  CyChat can direct the web chat request to Microsoft Office Communicator users or our own CyChat desktop client.

Benefits

• Coming Soon   

Features

• Coming Soon   

Documentation

• Coming Soon   

Further Reference