Telephony & Call Centre
Unified Communications Software
Unified Communications Software
Contents
Products and Solutions
Callegra .UC
Voice and Fax Unified Communication and Messaging SolutionOverview
Callware Technologies' Callegra .UC, is a complete unified communication & messaging (UCM) solution and enterprise application integration development platform. Callegra .UC offers a powerful voice messaging and automated attendant solution that easily expands to include additional unified messaging advantages such as, integrated speech recognition, fax services, browser based voice and fax messaging and email integration including text-to-speech. Leveraging Microsoft's .NET, SQL Server and Windows 2000 technologies, Callegra .UC was designed with an XML based N-tier, object-oriented, distributed architecture allowing it to scale from a full-featured 4 port voice mail system up to a very large network of unified communication installations capable of serving one million users. Additionally, the Callegra .UC XML Web Services SDK allows system integrators and other developers to rapidly add advanced voice, phone and fax functionality to other enterprise applications by using XML Web Services or COM enabled development environments to access client functions from the Callegra .UC servers. Client applications are supported on all the current desktop versions of Microsoft Windows with support for Microsoft Outlook 2000, XP, Novell GroupWise, IBM Notes and Internet Explorer browser based access. Intuitive graphical interfaces ensure fast and easy system set-up and administration. Callegra .UC's proven telephone system integration combined with its rich feature set is designed with the capability to improve overall company communication, increase productivity and deliver next-generation telephone applications to any device anywhere and anytime. In the next release of Callegra .UC, Callware will be adding advanced call control with "presence" intelligence and functionality to its client applications, further leveraging the convergence of telephony and data communications. Companies that deploy Callegra .UC into their network infrastructure protect themselves from lost call possibilities, improve the flow of company information and increase productivity. Callegra .UC-enabled companies confidently look toward the future knowing they have invested in a communications platform that is continually updated with all the growth potential their company could ever need.Benefits
New XML Distributed ArchitectureExposed XML Web Services Interface
Bring Voice and Fax functions to any application
Scaling from small offices to large multi-site enterprises
Broad development environment support
Easy XML Web Service Consumption
Solid Robust Technology Foundation
Send & Receive Voice & Fax Messages
Multimedia & Telephone Control
Enhanced Efficiency & Communication
Technology to Impact Business
Multilingual Support
Features
- Next Generation CallegraWEB Interface
- CallegraADMIN for MMC provides box administration and a remote administration option over LAN
- Number of boxes increased (99 million)
- Number of messages increased (10 K)
- Number of ports increased
- The ability to run the Telephony Services, Data Center and Client
- Services on separate servers (Scalability)
- Multi-site/ Scale-out solution - Multiple Telephony Services to one Data Center
Documentation
Callegra .UC Main OverviewCallegra .UC feature Catalogue
Callegra .UC WEB
Callegra .UC INBOX
Callegra .UC FAX
Callegra .UC VOICE
Callegra .UC TTS
White Papers
.UC Wins 2002 Internet Telephony Product of the Year
CT-Labs Test Report
Callegra .UC Development SDK
What's New in Callegra UC1.1
Further Reference
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