Telephony & Call Centre
Unified Communications Software
Unified Communications Software
Contents
Products and Solutions
Overview
Applications
Our products can all be purchased individually and in practically all cases we provide an entry level lower priced product - small business level, and a extended feature version - corporate level. Select Applications for a reference page to each application.CyTrack Products
- CyTrack® CyDesk™ - Telephone Unified
Communications & CTI
- CyTrack® CyRecord™ - Integrated & Flexible
Voice Recording
- CyTrack® CyCall™ - Multi-Media Outbound &
Tele-Marketing Call Centre
- CyTrack® CyConsole™ Unified Communications
for Front Desk Operators
- CyTrack® CyReport™ Call Accounting &
Business Intelligence Reporting
- CyTrack® CyQ™ - Multi-Media Super Highway Inbound Call Centre
- CyTrack® CyLive™ - Intelligent Interactive Voice Response (IVR) Server
- CyTrack® CySMS™ - Integrated SMS Message Service
- CyTrack® CyChat™ - Instant Messaging Web Chat Server
CyTrack Products Brochure - Concertina Style.PDF
Callware Products
- Callware Voice and Fax Unified Messaging Solutions
- Callware Callegra.UC .NET XML Platform
Vertical Market Modules
